Here at RIghtGrass UK we like to keep things simple,
UK Next Working Day Delivery is £35 for 2m roll orders and £45 for 5m rolls
*Maximum of £45 for any one order
Every effort is made to dispatch the products to you within five days but due to high demand this is not guaranteed and can take to up to ten working days dependant on the quantity. (not including bank holidays)
PLEASE DO NOT SIGN FOR THE ARTIFICIAL GRASS IF YOU FEEL IT HAS BEEN BENT OR DAMAGED IN ANY WAY.
Please sign the drivers paperwork as “UNCHECKED”.
If you provide the driver with a signature you are accepting the goods have been delivered in perfect condition. We will not be able to make a claim on your behalf for damages if the freight company can provide us with a copy of your signature.
Deliveries will be to the main entrance to your premises, the driver is not permitted to enter your premises. (The handling of the artificial turf is heavy and the roll cannot be bent, it may be easier to leave it outside until ready to be fitted)
You must inform us of any parking or access difficulties that may be encountered. We will pass this information on to the delivery company. If access is not possible for any reason the carrier will unload at the nearest possible location. (Single drivers with no handling equipment may be used, therefore they may not be able to carry your artificial grass far from the place of unloading)
It will be necessary for the driver to obtain a signature for this delivery. The driver is allocated a maximum of 15 minutes to off load and obtain a signature.
We are unable to give a precise delivery time unless it has been agreed by telephone, the standard delivery service used is within seven working days. As we have no control over the deliveries after they leave our warehouse we cannot be held responsible for delivery delays and no compensation will be payable by ourselves.